Shipping options and information:
ORDERS PROCESSED BY THE NEXT BUSINESS DAY
We understand how important it is for you to get your items quickly, so we make every effort to begin processing your order the same day you place it. Our orders ship in 1 to 3 business days. Order before Noon Pacific Time (PT) for the fastest delivery. Orders placed after Noon on Friday, or any time on Saturday or Sunday, will begin processing Monday or the following business day if the Monday falls on a holiday
Exceptions: We always strive to process quickly, but sometimes there may be delays due to reasons which are beyond our control:
- Incorrect billing or shipping address
- Payment delay or issue
- Delays due to severe weather conditions
- Delays attributed directly to the carrier – NOTE* we are still receiving occasional COVID delay notifications from all carriers
- Extremely high order volume due to a current sale
FREE ECONOMY SHIPPING IN THE USA FOR ORDERS OVER $35
Artbeads.com is your online source for exceptional beads and jewelry making supplies at low prices. As part of our effort to help you save money, BeadLobby.com offers FREE shipping in the U.S. on all orders over $35. Simply choose “Free Economy” at checkout to take advantage of these savings!
Amount is calculated after all discounts and coupons have been applied. Orders under $35 will be charged a $4.49 shipping fee
Holidays
BeaadLobby.com is proud to celebrate the following holidays:
- Easter
- Memorial Day
- Independence Day
- Thanksgiving
- Christmas Day
- New Year’s Day
We will be closed and will not process or ship any orders on those days but while our main facilities are closed on these holidays, you are still able to place orders online.
In addition to the Holidays above, the Post Office is closed for these Holidays:
- Martin Luther King Jr.’s Birthday
- Presidents’ Day
- Labor Day
- Columbus Day
- Veteran’s Day
While we will be open on these holidays and processing orders, unfortunately, due to all carriers (U.S. Mail, FedEx, etc.) being closed on these days, we will not be able to ship out any orders.
Packages in transit during these and other government holidays could be delayed depending on the carrier.
Processing Times
All orders received by Noon (12:00) Eastern Time with expedited shipping options will be processed the same day, Monday through Friday. Orders received after Noon ET will be processed either the same day as received or the following business day. We do not process orders on Saturdays and Sundays.
Please note that occasionally, orders may take longer to process than stated due to large order volumes associated with holidays, special promotions, or delays associated with the carrier.
Additional Information
Refusal of Package: If you refuse or do not claim a package shipped you will be responsible for the original delivery charges and be charged the fee to ship the package back to us as well as any duties charged to us.
Economy Mail: Bead Lobby reserves the right to ship either directly with USPS for domestic economy mail or to use alternative contracted third party carrier(s) to ship with instead.
Delays beyond our control: Delays in delivery due to “Acts of Nature” or mechanical issues will not be reimbursed.
Signature Waivers: We will not request a signature to be waived upon delivery. Customers choosing to waive required signatures with their individual carriers assume all responsibility for their orders once they leave our facilities.
Special Instruction: Please do not ask us to have the USPS leave packages “on the back porch,” etc., as the USPS does not accept special requests.
If you have not received your package and the carrier has not confirmed delivery, please contact us for information regarding a replacement package. For international orders, we suggest checking with your local Customs office to inquire about your order. If your order was never confirmed as received by the carrier, we may replace your order after a waiting period has elapsed if you complete an affidavit confirming that your package was never received. If we do not receive this signed affidavit form back from you within 30 days from receipt, we will assume that your order has been received and the issue has been resolved.
If you have any questions, please call our Customer Service number (787-382-9163) for additional information.